Odoo Support & Maintenance Experts in the UK & Europe
Already using Odoo and need reliable support? ERP Artists provides responsive Odoo Support & Maintenance Services to help businesses across the UK and Europe resolve issues, optimise performance, and keep their ERP running efficiently.
Support That Keeps Your System Moving
Your Odoo ERP system should help your business grow and not slow it down. Whether you need help resolving technical issues, improving business processes, or optimizing system performance, our Odoo Support & Maintenance Services are designed to keep your ERP running efficiently.
Our support can include:
Bring Us One Odoo Challenge
Every business experiences challenges as its Odoo system evolves. Whether you're struggling with unexpected errors, slow performance, inefficient workflows, or configuration issues, our specialists are ready to help. Tell us about your challenge, and we'll review your Odoo environment, identify the root cause, and recommend the most effective solution. If the issue fits within the complimentary session, we'll work with you to resolve it during your free support day.
You may already be using Odoo and need help solving a difficult issue. You may be considering Odoo for the first time and want expert guidance before proceeding. You may also need a reliable team to take over an incomplete or underperforming implementation. Tell us what you would like to achieve we will review your request, agree on a realistic objective, and assign the right functional consultant or developer for one complimentary working day.
We don't have any sales team; we are a team of Odoo-certified and experienced experts. It's an opportunity to experience how we understand business requirements, investigate problems, and deliver practical Odoo solutions.
How the Complimentary Day Works
Tell us about your organization, Odoo environment, and the outcome you would like to achieve.
Our team assesses whether the requirement is suitable and identifies the appropriate specialist.
We define what can realistically be investigated, configured, designed, or developed within the available time.
The assigned specialist works on the agreed requirement and communicates with you where necessary.
A summary of the work completed, findings, recommendations, and any suggested next action.
We discuss the outcome and plan any potential next steps for your Odoo journey.
Why Work With Us
We do more than configure software — we work to understand the business objective behind every requirement.
Work with a team experienced in functional consultancy, development, migration, integrations, and ongoing support.
We use Odoo's standard capabilities wherever practical and recommend customisation only when it creates clear business value.
Your requirement is handled by the appropriate consultant, developer, or solution specialist — not passed between unrelated providers.
We explain what we investigated, what we changed, why we changed it, and what should happen next.
We consider how each decision will affect future operation, maintenance, and upgrades — not just today's request.
How to Use Your Complimentary Day
Odoo Consultation
Discuss your business processes, system architecture, implementation approach, or Odoo application requirements with an experienced consultant.
Suitable for:
- ▸ Reviewing whether Odoo is right for your business
- ▸ Selecting the appropriate Odoo applications
- ▸ Planning an implementation
- ▸ Reviewing an existing solution
- ▸ Identifying process gaps
- ▸ Evaluating proposed customisations
- ▸ Preparing a practical ERP roadmap
System Investigation
Give us an Odoo problem that your internal team or previous provider has been unable to resolve.
We can investigate:
- ▸ Unexpected system behaviour
- ▸ Configuration problems
- ▸ Workflow errors
- ▸ Permission and access issues
- ▸ Accounting or inventory inconsistencies
- ▸ Email, automation or scheduled-action failures
- ▸ Performance concerns
- ▸ Integration errors
- ▸ Upgrade-related problems
At the end of the session, we will explain what we found and recommend the next action.
Odoo Configuration
Use the day to configure or improve an existing Odoo process.
Examples include:
- ▸ CRM pipelines and sales stages
- ▸ Quotations and sales workflows
- ▸ Purchase approvals
- ▸ Inventory routes and warehouse operations
- ▸ Manufacturing settings
- ▸ Accounting configurations
- ▸ User roles and permissions
- ▸ Automated actions
- ▸ Email templates
- ▸ Dashboards and reports
Small Development Task
Have a small but valuable Odoo requirement?
Depending on its complexity, we can use the complimentary day to analyze, design, or develop a focused enhancement, such as:
- ▸ Adding fields or business rules
- ▸ Creating an automated action
- ▸ Adjusting a report or document
- ▸ Building a small module
- ▸ Improving an existing workflow
- ▸ Creating a basic dashboard
- ▸ Developing a proof of concept
- ▸ Reviewing existing custom code
Where a requirement is larger than one day, we can use the day from the total hours estimate time.
Odoo Hosting and Technical Review
Need a reliable environment for a new Odoo system?
We can set up and host any supported Odoo version with established, reputable hosting providers, based on your business requirements, expected users, customization level, and performance needs.
We can help with:
- ▸ New Odoo hosting setup
- ▸ Odoo Community or Enterprise deployment
- ▸ Hosting for different Odoo versions
- ▸ Server configuration and deployment
- ▸ Production and staging environments
- ▸ Backup configuration
- ▸ Database setup and management
- ▸ Performance and worker configuration
- ▸ Security configuration
- ▸ Domain and SSL setup
- ▸ Deployment and release processes
- ▸ Technical and system audits
Any hosting, license, or third-party infrastructure charges remain separate.
Migration and Upgrade Assessment
Planning to move from an older Odoo version?
We can review:
- ▸ Your current Odoo version and hosting
- ▸ Standard and custom applications
- ▸ Custom modules and technical dependencies
- ▸ Third-party integrations
- ▸ Database size and data quality
- ▸ Deprecated functionality
- ▸ Upgrade risks
- ▸ Testing and validation requirements
- ▸ Estimated migration approach
The session can help you understand the scope before committing to a full migration project.
Process Automation
Show us a repetitive or manual business process.
We can assess how it could be automated using Odoo; we can guide you to set up AI-assisted actions and insights and more.
Training and Knowledge Transfer
Use the day to help your team understand Odoo more effectively.
Training can cover:
- ▸ Odoo administration
- ▸ CRM and Sales
- ▸ Inventory and Purchase
- ▸ Manufacturing
- ▸ Accounting workflows
- ▸ Website and eCommerce
- ▸ Reporting
- ▸ Studio and configuration
- ▸ User permissions
- ▸ Recommended operating practices
Claim Your Complimentary Day
Already know what you need? Submit your requirement below. Not sure how to describe it? Give us a brief explanation of the challenge or desired outcome — we'll help identify the most suitable next step. Only 20 spots available.
Thank You!
We've received your request.
✅ Your inquiry is now in the hands of an ERP artist.
We'll review your requirements and respond within 1–2 working days.
Frequently Asked Questions Common
Our Odoo support consultants can investigate and resolve a wide range of issues, including:
Technical errors Slow system performance Workflow and automation problems Inventory and accounting inconsistencies User access and permission issues Email and notification failures Third-party integration errors Configuration challenges.