We have AI that handles support tasks so your team does not have to do them.
This AI can solve 60 to 80 percent of customer questions on its own. For example, through email, chat or WhatsApp. It works well with Odoo Helpdesk.
What AI Support Can Automate
Customers get helpful responses immediately at any time. Eliminate wait times, ensure zero missed questions, and reduce extra staffing costs.
The AI securely queries live system records to provide customers with accurate, real-time updates on order statuses, invoices, and shipping tracking.
AI automatically classifies, prioritizes, and routes incoming support requests to the right team members, minimizing processing lag and routing mistakes.
When a complex problem requires a human touch, the AI hands off the ticket to live agents alongside a complete chat history so customers never have to repeat themselves.
Engage customers across email, web live chat, and WhatsApp. Centralize every communication channel into a unified dashboard inside your Odoo Helpdesk.
Monitor first-response times, resolution rates, ticket volumes, and customer satisfaction metrics directly on native Odoo reporting dashboards.
How We Set Up AI Support for You
We look at the support tickets you have now the kinds of questions you get and the time it takes to answer them. This helps us figure out what the AI should do.
We teach the AI about your products the questions people often ask what happens when people return things and the rules for supporting customers. This way the AI gives answers that're correct and sound like they come from you.
We put the AI right into Odoo Helpdesk. The AI handles tickets sends questions to the people and keeps track of everything that happens.
We make sure the AI knows when to send a question to a person. If something is complicated or sensitive the AI sends it to the person and they get all the information they need.
Most of the time we can get the AI support up. Running in 2-3 weeks. This means you will get tickets and you can answer them faster.
We watch to see how well the AI is doing. We make it better over time. The AI gets smarter as your business grows. That is really good for your customers and, for you.